Politique de remboursement
Welcome to KevinStyleQc.ca!
We do our best to offer you high-quality products, made just for you. Here are the terms of our return and exchange policy:
1. Personalized Products
All our products are made on demand. Therefore, we do not accept returns or exchanges for a change of mind, wrong size, or unsuitable choice.
2. Defective or Misprinted Items
If you receive a product with a manufacturing defect, printing error, or damage, please contact us within 7 days of delivery by sending a clear photo of the issue to:
📧 info@kevinstyleqc.ca
We will offer you:
– A free replacement, or
– A full refund.
3. Lost Shipment or Package Not Received
If your order doesn’t arrive within a reasonable time or appears lost, contact us quickly. We’ll follow up with our suppliers to resolve the issue.
4. Incorrect Address or Unclaimed Package
If the address was incorrect or the package is returned due to being unclaimed, reshipping costs will be the customer’s responsibility.
5. Contact
If you have any questions about your order or our policies, feel free to write to us at:
📧 info@kevinstyleqc.ca